Help center
Answers for owners and renters. Can’t find yours? A person on the PropFit team reads and answers every message.
For owners
Getting started
Set up your account, get verified and protect your sign-in.
Vacancies and criteria
Publish a vacancy, set fair criteria and share your link.
Tours, applications and leases
From the first tour to a recorded lease, including screening and decisions.
Billing and plans
Plans, early access, screening packs, the success fee and cancelling.
Your team and account
Reports, team members, notifications, support access and your data.
For renters
Finding a home
See which homes you qualify for, verify once and book tours.
Applying
Applications, background and credit checks, decisions and co-applicants.
Privacy and your account
Who sees what, notifications, and downloading or deleting your data.
Contact us
Send a message
Sign in to PropFit to send a message and see replies. Can’t sign in? Email support@propfit.co.
Wondering what owners can see about you? Read how PropFit uses your data.