Let PropFit support view your account
Give PropFit support time-limited access to help you, choose what they may do, and see everything they did.
PropFit support can’t see your account unless you let them. When you’ve written to us and want someone to look, you can grant access for a limited time.
Grant access
Under Settings → Team, find Let PropFit support view my account (owners and admins). You can also start from a message in the help center with Let PropFit support view your account for this.
- Choose For how long: 24 hours or 7 days.
- Choose What support may do:
- View only (the default).
- View and act: support can make changes for you, except billing, payment methods, exports, deleting things and your team.
Support can never decide on applications, order screening or send adverse action notices for you.
Stay in control
- Permissions in effect shows what you’ve granted. Choose Revoke to end it at any time.
- You’re notified whenever a support session starts and ends. Each session lasts at most 60 minutes.
- The Support access log lists every session: the reason, when it started and ended, how many pages support opened and changes made, and any attempts that were refused.